A technical support specialist combines technical expertise with customer service to advise both customers and employees and troubleshoot their hardware and software issues.
Heads up! Complete the tasks stated at each checkpoint in order to unlock the next checkpoint.
Start
Learn more about Tech Support Specialist
In this roadmap you will learn about the Tech support specialist role, the skills required, and the career opportunities.
Day in the life of a Tech Support Specialist
What are some skills required for this role?
What to expect in the future
New trends in technology are creating new possibilities for automation and artificial intelligence.Overall employment of computer support specialists is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.Expected growth in numbers in the future!